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I received my new phone yesterday and continual reboots

The phone reboots about every 4 or 5 minutes. It does this whether I am using it or not. It is fully charged and functions normally for a few minutes before rebooting itself. What do I need to do to return it and get a replacement?

Nicole Sapp

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Hi Nicole,

I'm very sorry to hear that about your phone!

Please give us a call as soon as you get a chance so we can try and troubleshoot that phone.

The TextNow Wireless Support Department can be reached at 1-888-250-5255 between the following hours (Eastern Standard Time):

  • Monday - Friday 9am-10pm
  • Saturday - Sunday 9am-5pm

You can also schedule a callback from one of our agents at a time more convenient for you by clicking here.

Kirat M 0 votes
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