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activate my own phone

I lost my current textnow phone and want to switch to my oowwn phone

leslie halverson

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Hi, Leslie:

Sorry to hear you've lost your phone! We can absolutely help you with that. Note that the phone you're looking to switch to has be from Sprint, Boost or Virgin Mobile, and is off-contract.

If you have a phone that fits that bill, you can speak to one of our chat agents on this page (or any of our Support pages), or drop me an email to orders@textnow.com and we'll be able to assist you.

Kevin TextNow Support 0 votes
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Just want to know if i have a Boost Mobile phone that is powered by Sprint would it work with the text now sim card if i select Sprint as my carrier option?

Elizabeth Sandulli 0 votes
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Never mind should have read the reply for Leslie's post. Thank you.

Elizabeth Sandulli 0 votes
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I recieved a defective phone and I was want to know if I can have my plan switch to my own phone

Debra Dunkle -1 votes
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Hey @Elizabeth- no worries! Glad you were able to get your answer :)

@Debra- sorry to hear of your issue! Just as a head's up, we can most likely replace the device under warranty if all the troubleshooting steps are completed to no avail. 

Otherwise, we can certainly try to activate your own device, but we would need to check its compatibility first. So if you wouldn't mind heading over to our live chat support on textnow.com/wireless with the device you'd like to activate, we can figure that all out for you! 

Valeria TextNow Support 0 votes
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I wanna activate my own phone. I have a boost phone and would like to use it with one of your plans please. Can someone contact me asap please.

Shay Lovan 0 votes
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Hey Shay! We'd love to help! 

Simply head over to our live chat support on textnow.com/wireless between 10am-5:30pm EST with your phone's IMEI number and we can take a look! 

Valeria TextNow Support 0 votes
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My cell phone was a previous textnow cell, has a sim card in this one. All i wanted to do was activate this cell phone. However i still had to purchase another SIM card when i don't need one.. HOW DO I ACTIVATE THIS CELL? 😠 lol
Kelly Lancaster

Lancaster Designs 0 votes
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Hi Kelly, 

For this you will have to reach out to our Live Chat support between 10am-5:30pm EST 

Madison TextNow Support 0 votes
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