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Cannot answer on incoming call

I installed TextNow couple days ago on my Samsung Galaxy tablet running the latest version of Android OS. Yesterday I was able to place a few calls successfully. However, I was unable to respond on incoming calls. The "Call Answer" screen popped up and the tablet was ringing. When I pressed the green button to answer or the red button to end the call nothing happened until the call ended and a message "Unknown call" was sent to my e-mail. It seems that the app locks buttons and does not react on the tap.

Vladimir Milinkis

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Hi, Vladimir:

Thanks for contacting TextNow Support!

If it's an Android tablet, it might be something weird going on with the cached data on your device. Follow our instructions on clearing the cache and data here, and let me know if the problem persists.

Kevin TextNow Support 0 votes
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