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HOW DO I DELETE MY ACCOUNT ?

HOW DO I DELETE MY TEXT NOW ACCOUNT ? THERES NO OPTIONS FOR THAT ON THE APP ?

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Hi,

Thanks for contacting TextNow Support!

I have gone ahead and deleted your account on our end here.

Please let me know if you have any further questions or concerns!

Kirat M 0 votes
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Please cancel my account, suppose to be renewed tomorrow, I called my VISA card and blocked your account, since you are not providing # to reach out for you, and do not reply to my email.

Mohammad Alameldin 0 votes
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Hi, Mohammad:

Thanks for contacting TextNow Support! To cancel, please give us a call at Support at 1-888-250-5255, Mon-Fri 9am-10pm, Sat-Sun 9am-5pm EST.

For future reference, you can also find this information on our Cancel Service page here on our Support site.

Kevin TextNow Support 0 votes
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Hi Can someone please help me with completely deleting my account?

Michael Hayes 0 votes
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Hi Cynthia, 

Thanks for contacting TextNow Support! I'm afraid that due to legal reasons, we are unable to permanently delete accounts, however, you are welcome to remove your personal information, and release your number! 

For more information, please refer here

Valeria TextNow Support 0 votes
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Hi, I would like to delete my text now account and didn't see an option in the app for it. Would you please delete my account?

Xjeffreylee 0 votes
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Hi Jeffrey, 

It looks like you were able to speak with one of our live chat representatives and get this sorted out! Please let us know if you have any further questions, and/or concerns :) 

Valeria TextNow Support 0 votes
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Hey Null, 

Thanks for the question. Due to security reasons we require you to reach out to one of live support representatives. 

Please refer to this article for further information: Disable Account

Kristopher TextNow Support 0 votes
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Hi Khloe! 

As mentioned, we cannot permanently delete accounts for legal reasons, however, I have gone ahead and cleared all of our open sessions, so your number should be revoked after some days of inactivity! 

Please let us know if you have any further questions, and/or inquiries :) 

Valeria TextNow Support 0 votes
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can you delete my account. don't need it now since i got a replacement phone.

Danny Sanchez 0 votes
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Hey Danny, 

I'm afraid that we previously mentioned, we cannot permanently delete accounts. You can, however, edit your profile information on the account and log out. After some days of inactivity, your number will be revoked, along with your conversations. 

Please let us know if you require any further assistance! 

Valeria TextNow Support 0 votes
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what do i need to edit in profile information to make sure the inactivity goes through?

Danny Sanchez 0 votes
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Hi Danny, 

As Valeria mentioned, you can remove information that you entered when you signed up; such as first and last name, date of birth, address and etc. Once you have done that, you can go ahead and delete the app off your device and after a few days of inactivity your TextNow number will be revoked. 

Hope that helped! :)

Tawny TextNow Support 0 votes
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even if i don't change anything per-say and leave it as it. would it still be revoked after inactivity?  does it take like a week?

Danny Sanchez 0 votes
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Hi Danny, 

If you delete the TextNow app as it is, the number will be revoked after 7 days of inactivity. The app will warn you on the fifth, or sixth day. However, if you access the app during the 7 days, it will take 30 days for the number to be recycled back into our system. 

Hope that cleared it up! 

Tawny TextNow Support 0 votes
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sorry for the questions. but i'm not using the app. im using the desktop/website to text cause my phone was broken but now don't need this. does the app process still apply to the website inactivity too?

Danny Sanchez 0 votes
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Hi Danny, 

No worries! It still applies if you access it from any platform, including from your desktop/laptop. 

Hope that cleared up the confusion! 

Tawny TextNow Support 0 votes
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Hey there, 

I'm terribly sorry, however, we cannot permanently delete accounts. You may simply remove your personal information and log out. After some time of inactivity, your number will be revoked, as well as your conversation history. 

Please let us know if you have any further questions! 

Valeria TextNow Support 0 votes
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Hi Emon,

Thanks for reaching out to us today. In order to better assist you, can you please provide us with more information regarding what it is we can help you with today?

Erin TextNow Support 0 votes
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