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My phone doesn't want to work but I just got it can I get a replacement

I just bought this Galaxy S3 phone and a day after it stopped working. It doesn't want to turn on completely but when it does it doesn't stay on unless it's plugged in.

Destiny Armold

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Hi, Destiny:

Sorry to hear about your phone! Please give us a call at TextNow Support and we can go over your replacement options.

You can reach us at 1-888-250-5255, Mon-Fri 9am-10pm, Sat-Sun 9am-5pm EST.

Kevin TextNow Support 0 votes
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i have a galaxy 3 and it stopped working what do i do

Shannon Wallen 0 votes
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Hi Shannon,

Thanks for contacting TextNow Support!

I'm sorry to hear that about your phone. At this point, please give us a call so that we can confirm the issues with a few device tests. Please ensure to have your TextNow handy for testing, and use any other phone to reach us.

The TextNow Wireless Support Department can be reached at 1-888-250-5255 between the following hours (Eastern Standard Time):

  • Monday - Friday: 9am - 10pm
  • Saturday & Sunday: 9am - 5pm

We are looking forward to resolving this for you!

Kirat M 0 votes
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