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unable to access some of my accounts

you guys changed my text now number but the number i had before was linked in with one of my accounts now i am unable to access my account because of the number swap , is is possible i can get my old number back

BabySauce 💰

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Hi,

Thanks for contacting TextNow Support!

I see that someone was able to assist you with getting your number back last night.

Your old number was recycled for inactivity, you can find more information on how to keep your number from being released and what you can do by reading our support article here.

Please let me know if you have any further questions or concerns.

Kirat M 0 votes
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Hello

 
    I was unable to sign on my account and i don't know what is going on and not appreciate this. Please kindly restore my account back to normal.
Here is my username : ralphster1
phone number :469-447-5834
Anne Brick 0 votes
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Hi Bruce,

I apologize for the confusion. We were experiencing an issue which we are currently working on resolving, but I was able to re-enable the account for you today as a one-time exception.
 
You should now be able to log back into your account!
Erin TextNow Support 0 votes
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