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Phone says that I have exceed data usage, past the unlimited, after being unused for 4 days (I just received it)

I received my phone on Tuesday of last week, today is Wednesday. My phone worked for a day before beginning to freeze and completely stop working for 4 days. By the time I began using it the phone informed me that I was no longer going to receive data, even the"UNLIMITED" TO accommodate other users. Problem is The Phone Was Off For Four days, days of which I had no opportunity to use the phone's data because the phone completely stopped working.
I had to do A factory reset and data wipe out as well as remove my google account in order for the phone to work properly again.

What Is Going On With my Service?

Vikky Carr

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Hi Vicky,

Thanks for contacting TextNow Support!

I see that my colleague Erin was able to assist you over chat.

Please let me know if you have any further questions or concerns.

Kirat M 0 votes
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