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I want a new TexNow phone with same current number.

Why won't the site allow me to buy the new phone?

Ginger Fordyce

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Hi Ginger,

Thanks for reaching out to TextNow Support!

I see that my colleague Taylor was able to connect with you on chat earlier today and went over your options to replace your device.

Please let me know if you have any further questions or concerns.

Kirat M 0 votes
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My name is NOT Ginger.  I want to replace my phone because my other MOTO G phone just blew up in my pocket!  But TextNow keeps trying to assign me a new number... will not let me buy a new phone and says I am not authorized to buy the phone. I even tried having my son use his info and it still does not work.

Please help!

Joe Daugherty 0 votes
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Hey Joe! 

Sorry to hear about this. We are going to need some more information from you - could you please head over to our Live Chat at www.textnow.com/wireless between 10am-5:30pm EST 
Our support representatives can assist you further! 

Madison TextNow Support 0 votes
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