Post

4 followers Follow
0
Avatar

Can't send mms, can't turn off unified inbox

Unified inbox setting won't turn off now I can't send pictures. Wtf?

Little Bit

Please sign in to leave a comment.

8 comments

0
Avatar

Hi there! 

Would you please be able to confirm whether you are using the app on an Android or iOS device? 

Valeria TextNow Support 0 votes
0
Avatar

Hey Marcus! Since you're using a paid wireless account on your GSM-activated device, this shouldn't be an issue. 

Are you receiving texts to your native messaging app? 

 

Valeria TextNow Support 0 votes
0
Avatar

Hey the messaging app gives me a message saying messaging is blocked and calling is restricted or blocked.

Marcus Mckay 0 votes
0
Avatar

Ok, that's normal! 

With our service being VoIP, you would only be able to call and text through the TextNow app, so please give that a try!

Valeria TextNow Support 0 votes
0
Avatar

I've been using the textnow app but it's weird that I can't use my phone app or when I switch to phone service in the textnow app it says it's restricted

Marcus Mckay 0 votes
0
Avatar

Well, since we're a VoIP service, we can only support calling and texting over the TextNow app (as your native messaging and calling apps will try to connect to the voice network, which we don't have access to). 

If you're having issues with calling from the TextNow app itself, please speak with one of our live chat representatives (can be found on the bottom right Hand side of this page) so we can test that out for you! 

Valeria TextNow Support 0 votes