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One youtube video is "unusually high volumes of data usage"???

My wife's account has had the data usage suspended until the next billing cycle on 12-3. All she does is chat on facebook and occasionally send a picture. She watches a video on youtube and bam, cut off. What a great plan!

Ernst Raft

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Hi Ernst! 

I do apologize for the inconvenience, I have gone ahead and reinstated the service on her account, as this is the first violation. 

Please make sure to check out our 2G Fairuse Policy  in order to become more familiar with the data usage expectations over the 2G network. 

Please let us know if you require any further assistance! 

Valeria TextNow Support 0 votes
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