I've take a look at your account and it doesn't look like you have a TextNow plan on this account. Please reach out to our chat support team so we can get your correct account information and help you get that device marked as stolen and see what options you have for a replacement phone.
Our chat team will be available until 9pm EST tonight in the bottom corner of this page.
My phone was stolen yesterday and I just paid my bill what should I do now
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