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Lost old conversations and can't send texts

Please help me. I can no longer send texts. It shows that it's sent, but the person I've texted doesn't receive them. I can receive texts from them however. Of more dismay, is that all of my conversations with that person more than 30 days ago are gone and I did not delete them. Can anyone please help? There were precious things in there that can't be replaced

Jenny Anne

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Hi Jenny! I'm afraid that any mms (media files) that are older than 30 days are recycled by our server for space reasons. The same would go for inactive messages/conversations. 

With regards to the texting issue, would you please be able to head over to our live chat support on textnow.com/wireless so we can test this out further for the root cause? 

Valeria TextNow+Support 0 votes
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