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Lost old conversations and can't send texts

Please help me. I can no longer send texts. It shows that it's sent, but the person I've texted doesn't receive them. I can receive texts from them however. Of more dismay, is that all of my conversations with that person more than 30 days ago are gone and I did not delete them. Can anyone please help? There were precious things in there that can't be replaced

Jenny Anne

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Hi Jenny! I'm afraid that any mms (media files) that are older than 30 days are recycled by our server for space reasons. The same would go for inactive messages/conversations. 

With regards to the texting issue, would you please be able to head over to our live chat support on so we can test this out further for the root cause? 

Valeria TextNow+Support 0 votes
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