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recover a lost number/account

I lost an account and I don't know why, when I send a text it said it was error. I refresh the page and it automatically sign me out. I could not log back in because it said I type my password or username wrong, but I did not type it wrong and it still won't let me log in my other account.

my username was notmez.

(425) 385-9678

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23 comments

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Hi there! It looks like your account was disabled for violating our terms of use. Please head over to our live chat support on the bottom right-hand side of this page for further assistance 

Valeria TextNow Support 0 votes
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Hello I deleted the app today and open it again and log in and gave me a new number I want my old number

Pablo Lopez 0 votes
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Hi Pablo! I'm afraid that your old number is currently unavailable to be assigned back to your account. 

Valeria TextNow Support 0 votes
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Due to inactivity my textnow number was deleted it was 6507319560 May I pls get it back?

Samantha Sanchez 0 votes
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Hi there! That number is not available to be assigned to you

Valeria TextNow Support 0 votes
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Hi,
My this number account has been deleted (201) 515-5638. And I need this number, kindly allow me access to this number.

alice thomas 0 votes
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Hey Alice! That number has never belonged to your account, and is not currently available to be assigned to it. 

Valeria TextNow Support 0 votes
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When I go to the app to send a message it brings me to the log in page and says I have to pick a number. I am still getting incoming messages but I can't see old messages or contact s or make calls

null null 0 votes
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Hey there! Can you please try to clear your session by clearing your browser's cookies/data and restarting it?

Valeria TextNow Support 0 votes
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I lost my number is it a way i can get it back it was (540) 595-2939

null null 0 votes
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Hey there! That number does not belong to us. 

Valeria TextNow Support 0 votes
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I’ve been logged into my text now account for atleast a year and I don’t remember my information... today suddenly I could not not go online my account and I don’t remember my password or email but I do remember my number I believe I remember parts of my password this is so not far to ppl who depend on text now as a full time number I have information on there that I have to retrieve that are important... I did not sign myself out it just did that on its own

Princess Warrior 0 votes
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As a matter of fact I do know my information but it just won’t let me sign in ... my number is still active my voicemail is on the voicemail as well, like pls pls pls it’s so important I’ll kill myself if I can’t get back into my account plssss

Princess Warrior 0 votes
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Hi there! For security reasons, we cannot provide you with the login credentials for a TextNow account. 

If you do know what your username/email address is, you can either reset your password by clicking on the "forgot password?" link, or head over to our live chat support between 10m-5:30pm EST so we can verify some more information 

Valeria TextNow Support 0 votes
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Valerie, mam I understand that but I’m not the one who signed myself out I need to get into my account.... I can verify a few things with the little bit of memory I do have of my information before my number is released and what live chat support? What’s the link? Do u people even exist?this has been the only way I was ever able to get a response from someone

Princess Warrior 0 votes
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Our live chat support is available on the bottom right-hand side of this page (purple chat icon) between 10am-5:30pm EST Mon-Sun. 

You can type in "speak to an agent" to be re-directed. 

Valeria TextNow Support 0 votes
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I need my account name for my number to sign in.40404-600-7272

Eric Mathis 0 votes
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I lost my number "6047064406" and was wondering if I could get it back?

Dev Killurself 0 votes
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Hi @Eric- For security reasons, we cannot provide you with the login credentials for any of our accounts. Furthermore, the account with the 404-600-7272 number has been permanently disabled for violating our terms of use

@Dev- I'm afraid that your number is not available to be reassigned to you 

Valeria TextNow Support 0 votes
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I want my old text now number back, if it’s not in use is there a way I can get it back the number is 1501XXX3369 also this is a new account I’m on I made in hopes to get it back randomly.

Kelleklarkk 0 votes
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Hi, Unfortunately the number you're looking for is not currently available so we're unable to reassign it to you at this time.

Erin TextNow Support 0 votes
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Hello I would like to recover my old text now number if that is possible

Erikah Handy 0 votes
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Hi @Erikah - since you have multiple previous numbers on your account you will need to contact our Live Chat to see if the one you are referring to is available to be retrieved to your account. They are available from 10am-5:30pm EST daily. 

 

Madison TextNow Support 0 votes
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