Post

9 followers Follow
1
Avatar

How to use Live Chat Support

Is there any way you can send a screenshot for everybody to kind of walk us through how to get to the live support icon on the textnow.com/wireless homepage and also I thought you guys had a 1-800 number for customer service, do you still have that?

Sharday Brewer

Please sign in to leave a comment.

9 comments

0
Avatar

Hi Sharday! We do not have that number available anymore, though you can set up a callback. 

With regards to the live chat, it's available from 10am- 5pm EST on weekdays. If you head over to textnow.com/wireless during those hours, you will see a blue "chat with us" pop-up on the bottom right hand corner. 

 

Valeria TextNow+Support 0 votes
Comment actions Permalink
0
Avatar

Ok so if your time zone is eastern standard time what would those hours be in central time?

Sharday Brewer 0 votes
Comment actions Permalink
0
Avatar

Since you are only an hour behind in central, the hours would be 9am-4pm. 

Valeria TextNow+Support 0 votes
Comment actions Permalink
0
Avatar

I can not remember my password I think this is why connect to woreless5

Christine Albrecht 0 votes
Comment actions Permalink
0
Avatar

Hi Christine, you can reset your password by clicking 'forgot password' when trying to login. 

Madison TextNow Support 0 votes
Comment actions Permalink
0
Avatar

my text now is not letting me receive or make calls and i’ve uninstalled and rebooted my phone multiple times and nothing has worked my phone is also an iphone

Abby Le 0 votes
Comment actions Permalink
0
Avatar

Hi there - could you please contact our Live Chat between 10am-5:30pm EST and they will be able to assist you further with this. 

Madison TextNow Support 0 votes
Comment actions Permalink
0
Avatar

I cant sign into my text now i dont have acceas to my old email. What do i do

Arianna Conaway 0 votes
Comment actions Permalink
0
Avatar

Can someone please call me or tell me how to fix th
is phone issue

~ FuCkInG Go NuTs ~ 247666 0 votes
Comment actions Permalink