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recover my number

Hello support,

 

Please reassign my number back to me 1 437 370 5243

 

thank you

Mei Ying Huang

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Hi,

The number you're inquiring about hasn't been active on your account since 2016. The number is no longer available so we are not able to reassign it to your account.

Erin TextNow Support 0 votes
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Hey Vernell! It looks like back in April, you decided to upgrade to the Tall plan, and since we have not offered the Short ($13.99) plan for the past 6 months+, we cannot downgrade you back to it. 

If you are having issues with ordering a new phone, however, please head over to our live chat support on textnow.com/wireless so we can help you out! 

Valeria TextNow Support 0 votes