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My purchase is not the purchase that I want to make - how do I change it

Hello text now community, I hope this finds you all mobile, happy and healthy. I recently made a decision to purchase a phone and get an phone plan through text now.  Recently as in 3 minutes ago, and I have stopped the process as I have already screwed this all up.  I don't want the number that I was using as my free phone.  I want a different number.  And I don't want the pan that I picked I want a different plan the $14.00 per month plan.  That sounds nice, doesn't it.  I have not submitted in my credit card information yet, so if anyone can PLEASE PLEASE five me some extremely simple information on hw to go about receiving---- that I will be forever in your shadow... or debt.... [insert whatever cliché that would make you feel like you should answer this post]

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Hi there,

We don't currently offer a $14 plan so that will not be available for you. If you'd like to check out our plans you can do so here! Currently we have a Talk and Text Only plan for $9.99/month and our smallest data plan is our 2GB plan for $19.99/month.

If you'd like to order a new phone on an account with a different number you can create a new account and then place your order there once you know what phone and plan you're interested in. 

If you want to use the same account you already have but with a new number, you can change your number on your account before or after placing the order.

Erin TextNow Support 0 votes
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Delete my not submitted order they asked.for.my email but.I want to cancel

Hollirailey35 0 votes
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Before I get a. Plan for my own plan make sure you delete the phone that.was not submitted

Hollirailey35 0 votes
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Hi there - I am not seeing any order on your account. For further assistance could you please contact our Live Chat between 10am-5:30pm EST 

Provide them with your TextNow account information as well as the issue you are facing. 

Madison TextNow Support 0 votes