Post

5 followers Follow
1
Avatar

Live Chat help isn't live at all.

Why bother having live support if nobody is going to reply when I click speak to an agent. And no it's not after 5:30EST. Very disappointed.

Dave P

Please sign in to leave a comment.

2 comments

0
Avatar

It is a waste of time.  The worst customer support I've ever seen.  I run a business.  I don't have hours to sit watching the chat window in hopes an agent comes on.  It is sad when you have to go to "the community" to try and get your problems solved.  If you click to a different page your chat window closes and you have to start over.  Sux.

Scott Sparkman 0 votes
Comment actions Permalink
0
Avatar

Hi Scott, 

Let us know how we may help you! 

Madison TextNow Support 0 votes
Comment actions Permalink