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Why can I not make calls out or end calls??

When will the bug be fixed??

It's been a week now with no calls out or end button working??

Adriana Almendarez

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Hey Adriana! Terribly sorry to hear of this. 

Have you recently tried clearing the app by unistalling it and reinstalling? 

If the bug persists, please head over to our live chat support between 10am-5:30pm EST so we can escalate this properly 

Valeria TextNow Support 0 votes
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Where, exactly, is the live chat link now?  

The link that previously took you to start a chat now is just an information dump and there is no apparent way to start a chat from there.

I still have an old link to find the chat - but cannot find it from the TextNow website.  Poorly implemented.

 

Eric Schiller 0 votes
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Hey Eric! The live chat bubble is available on the bottom right-hand side of this page between 10am-5:30pm EST. If you type in "speak to a live agent", it should direct you! 

Valeria TextNow Support 0 votes
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Hi Ayshia, 

Looks like your outgoing calls have been temporarily restricted for high volume usage. Your incoming calls and messaging is still available though. 

 

Madison TextNow Support 0 votes