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help with my phone--- I was booted out of chat one more time... !

Hello There, today i was disconnected twice from your chat while the nice Raeleigh was helping me ... however the second time was when you textnow went off the clock and we were not finished with the issue.  This is NOT the first time i have been disconnected trying to fix this problem...and this is getting old.. i do appreciate what you do to help people have a phone;; however, sadly not being able to talk to a human being has been very frustrating                                                                                                                                                                                    I would appreciate if you could tell me what else i can do to fix this phone. Please have Raeliegh at least email me of any other directions.. The phone rebooted but did not show any  LTE ... So what do i do know.?

thank you for your time.

I cant afford to be another day on the computer trying to figure it out.  

God Bless you both !

Marcella Declerk

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that is  God Bless you all !

















Marcella Declerk 0 votes

Hey there! My apologies for the inconvenience. 

I'm afraid that we would need to continue troubleshooting with you in real-time, in order to determine the issue (as I can't see anything on my end that would be causing this) 

Please head over to our live chat support between 10am-5:30pm EST! 

Valeria TextNow Support 0 votes