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never received my sim card

I never received my sim can you send me another one please. you can look up my account and see i have not activated. thank you same address on file.

Faedra Beckman

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Hey Faedra! According to the tracking, the package was delivered successfully on October 31st. 

If you did not receive it, we can certainly send you a replacement, but we'd need to verify some information first. Please head over to our live chat support between 10am-5:30pm EST

Valeria TextNow Support 0 votes
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I was never sent my SIM card either. Is there a way you can resend it? I need it before I go on vacation. Can you look up my account to see what happened or if it was sent to the wrong location.

Autumn Pesek 0 votes
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Can you check if my SIM card was sent to the wrong adress or what adress I had it sent to then? I’ve never received mine.

Autumn Pesek 0 votes
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Hi Autumn! Unfortunately, we no longer receive tracking information for our SIM shipments. If you have not received your SIM card yet, however, we can certainly look into re-ordering it for you. 

Please head over to our live chat support between 10am-5:30pm EST for further assistance with the order. 

Valeria TextNow Support 0 votes
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