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Whats the best way to communicate with textnow support?

Im having trouble with the whole chat with someone from textnow support deal, I just want to call and talk to someone like I have with other carriers.. is that possible? I need to get a replacement phone for the 1 I recently purchased "brand new" from textnow but it, come to find out, has a manufacturer defect. (HTC-Bolt! Right half of the screen has gone and mostly stayed black. Frustrating to say the least) How do I contact the right people to get that worked out? Thanks for your time and help!

Magan S

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I am also having trouble with the whole chat thing. Is there any way I can get a phone number to speak with someone about my issues. 

Theresa Larralde 0 votes
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Hey there! Our apologies for the inconvenience, however, we no longer have phone support. Our live chat support does have technical support agents readily available between 10am-5:30pm EST. Simply tap on the bottom right-hand side purple chat icon to speak to one. 

Valeria TextNow Support -1 votes