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Account problem - can't Android app


I have a problem with my account 1-202-750-2055. I have been using the app for over a year, and few days ago my phone simply refuses to log me in. Each time when I am trying to login to login app wants me to reset my password. Which I have done countless times. I read that it is caused by the fact that the app can't be used on the phone that is rooted. My phone is not rooted. But when I tried to create new account the app has let me in. I can login on the laptop, tho.

I hope that admins read these posts. Can you provide us with some explanation? I tried live chat, but I am only contacted by the AI....

Jakub Sienar

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Hey Jakub! It seems as though our system is detecting some activity that may be against our terms of use on your particular Android device. 

I'd recommend to head over to our live chat support between 10am-5:30pm EST for further assistance (if you type in "speak to an agent",it should direct you) 

Valeria TextNow Support 0 votes
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