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Canceling Subscription

Your instructions say to go Textnow main menu. Then to account balance, then to manage subscriptions.  That is nowhere to be found by me.  I would like to cancel and have looked everywhere.  Could this be any harder?

Matt Harris

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Hi Matt, 

Looks like you are on a Free account so you wouldn't need to cancel a subscription. If you are looking to delete your account, unfortunately it cannot be permanently deleted for legal reasons. But you can however logout and delete the app if need be. 

Madison TextNow Support 0 votes
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I cannot login to my Google account ,that's been deleted, in order to cancel a current subscription and haven't been able to talk to a live Text Now rep. to cancel my subscription. I currently have 2 Text Now numbers. The paid subscription account i have on the phone i purchased thru Text Now and is the account i cannot login to. I've logged myself out and when i try to login, it automatically wants me to login with my old google deleted account. Therefore. its impossible to reset my pw since the gmail associated with that Google account doesn't exist as well. I've been able to get a new Text Now number with my present Google account but can only use it on my laptop and not the LG phone i purchased from Text Now.

 

 

 

Gavino J Aleman 0 votes
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Hi there! You can speak to an agent in our Live Chat by saying 'speak to agent' and one will be with you as soon as they become available. They're available from 10am-5:30pm EST daily 

Madison TextNow Support 0 votes
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