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Says NO MICROPHONE Not true!

When I go to upper left side of Chrome screen, there's a box which inside of reads: No Microphone, Can't Make Calls. However my Laptop has a Built In Mic.

What should / can I do?

Thanks,

Barry

Popsbarry

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Hey there! If you're referring to this message: 

 

Then it just means that you don't have your microphone permissions set to "allow". So on Chrome, please tap on the lock icon beside the URL. This should bring up a drop-down menu where you will see 'Microphone'- set it to "allow" and refresh your page! 

Valeria TextNow Support 0 votes
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Dear Valeria,

I followed the steps here & in the email I received from you & everything worked EXCEPT for the bar with "You need a microphone to make calls" after Refreshing did NOT disappear or go away. Greyish bar with the saying is still there.

Respectfully, Barry

Popsbarry 0 votes
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Thanks for the follow-up! 

We're not able to reproduce this issue (where if microphone access is allowed, it' still showing this error message). 

Can you please try to clear your browser completely, and re-launch it? 

Valeria TextNow Support 0 votes
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Dear Valeria,

If I clear my browsers completely, wont I lose my passwords and such?

Barry

Popsbarry 0 votes
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I had a very long reply comment post after yours & I can't find it! Thought it got posted under your's (Valerias) Mentioned Feed Back & New Laptop & Terrible Seller on Amazon called: PROSALE?

Popsbarry 0 votes
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Anyways, Valeria Thanks,

I Don't want to loose all my passwords etc... Although I think my McAffe keeps my passwords safe!

That's only Passwords from last approximately 2 Months. I forget what else I lose if I clear my Browser(s)?

EVERYBODY: Did anyone view my Post about Amazon.com & Market Place Seller: PROSALE that Post belongs under these Comments! Entitled: 

"Says NO MICROPHONE Not true!"

Respectfully, Barry

Popsbarry 0 votes
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Hey Barry! You don't have to clear your browser going back that far (even if it's just for the last 7 days), to make sure that your passwords are kept safe. 

Valeria TextNow Support 0 votes
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Hey Valeria,

Great Idea! Thanks! Did you find my 1 longish post about how cause I need transplant, my blood count gets low & before I slip into Hepatic Coma I pass out a lot, passed out using PC, hit an unknown button, Audio has bad Microphone Feedback and squelches the mic rally bad so I temporarily can't use it anyway. Really long text about AHOLE who sold a HP Laptop to me but signed up for warranty 1 year before so I can't get help. He's called PROSALE, Amazon Market Place. Posted to wrong place about 2 days ago before "If I clear my browsers" post. I can't find it?

Thanks Again, Barry

Popsbarry 0 votes
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Hey Barry, I haven't seen that post anywhere, but if one of my other colleagues did, then they most likely deleted it. 

Valeria TextNow Support 0 votes