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Deleted Messages Without My Permission

I have screenshots of texts that were sent to me that held some important information and I went to check back in the actual conversation and none of the messages were there.

I never deleted any messages so I'm really confused. Is there any way to get these messages back?

CeCe Christensen

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The EXACT same thing has happened to me!!! I am looking for an answer from anyone cause it has lost my evidence and it keeps freezing up 😖

hardlee thinn 0 votes
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Hey CeCe! By chance, were these older conversations or recent ones? 

Valeria TextNow Support 0 votes
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Today is the 12 of February, and the texts were on the 11th of January, if that helps?

CeCe Christensen 0 votes
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OK, thank you. 

Now, are all of your conversations deleted or just the picture messages within this particular one? 

Valeria TextNow Support 0 votes
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All messages from the 11th are gone, but only this one conversation as far as I can tell. have screenshots of the messages within the conversation.

CeCe Christensen 0 votes
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OK, my apologies for the inconvenience! Our server does recycle mms messages after 30 days of inactivity. 

Valeria TextNow Support 0 votes
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I don't think I was ever inactive, especially for 30 days. messages previous to this are still there, but it's only this one conversation.

CeCe Christensen 0 votes
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By inactivity, I mean inactivity within the conversation itself. 

But alas, I misspoke, and all pictures/MMS are recycled by our server after 30 days, regardless. 

Valeria TextNow Support 0 votes
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My boyfriend died, And somehow all his messages before a certain date we’re deleted I need those messages back

Ciara Johnson 0 votes
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Hi Ciara. My deepest condolences for your loss. 

I'm afraid that for storage reasons, our server does periodically delete old inactive messages. Once it does, unfortunately, they cannot be retrieved. 

Valeria TextNow Support 0 votes
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