The EXACT same thing has happened to me!!! I am looking for an answer from anyone cause it has lost my evidence and it keeps freezing up 😖
Deleted Messages Without My Permission
I have screenshots of texts that were sent to me that held some important information and I went to check back in the actual conversation and none of the messages were there.
I never deleted any messages so I'm really confused. Is there any way to get these messages back?
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Hey CeCe! By chance, were these older conversations or recent ones?
Today is the 12 of February, and the texts were on the 11th of January, if that helps?
OK, thank you.
Now, are all of your conversations deleted or just the picture messages within this particular one?
All messages from the 11th are gone, but only this one conversation as far as I can tell. have screenshots of the messages within the conversation.
OK, my apologies for the inconvenience! Our server does recycle mms messages after 30 days of inactivity.
I don't think I was ever inactive, especially for 30 days. messages previous to this are still there, but it's only this one conversation.
By inactivity, I mean inactivity within the conversation itself.
But alas, I misspoke, and all pictures/MMS are recycled by our server after 30 days, regardless.
Ah, apologies. Thank you for the help!
My boyfriend died, And somehow all his messages before a certain date we’re deleted I need those messages back
Hi Ciara. My deepest condolences for your loss.
I'm afraid that for storage reasons, our server does periodically delete old inactive messages. Once it does, unfortunately, they cannot be retrieved.