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Number change / call rejected

My text now number has changed without me wanting it to. Now, when i call my old number it says call rejected. Why did my number change and why does my former number say call rejected?£

Ella D

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Hi Ella - Numbers are recycled from accounts that are inactive. You would have been sent a message reminding you to send a message or make a call to be sure to keep the number. Unfortunately the previous number(s) on your account are not available and we cannot retrieve them. 

Hi Ayumi - for further assistance could you head over to our Live Chat between 10am-5:30pm EST 

Madison TextNow Support 1 vote
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You have had 3 numbers on your account recycle for inactivity, and one you released from the account. 

Madison TextNow Support 0 votes