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Security

When I text to textnow.me it looks like my messages are not encrypted, which can be a dangerous thing if I were to send sensitive information.  Does anyone know anything about this topic?

Sam Marzicola

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Hey Sam! Can you please clarify a bit more as to what you're seeing? Is this when sending messages specifically to other TextNow users, using their texting address? 

Valeria TextNow+Support 0 votes
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Yes, I sent a message to a friend at his textnow.me address and my gmail said: Some recipients use services that don't support encryption.  If your message is sensitive, you might want to consider removing these addresses or deleting any sensitive information.

Sam Marzicola 0 votes
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Thank you for the confirmation! 

Our texting addresses (@textnow.me) are not meant to be used for email correspondence. They are there to be used for MMS messages (as in some rare cases, other carriers are not able to send pictures/videos to a number due to plan limitation, or whatever other reason). 

As such, Gmail is not recognizing @textnow.me as a valid email domain, and is warning you of that. 

Valeria TextNow+Support 0 votes
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Thanks for that information.  So, do your servers encrypt the message transmissions between textnow.me recipients?

Sam Marzicola 0 votes
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We safeguard user information in accordance with industry standard procedures and security standards and maintain physical, electronic and procedural safeguards to protect user’s personal information.

Valeria TextNow+Support 0 votes
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