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Trying to purchase data plan

I have a textnow phone and am trying to pay for a data plan and it says an error has occurred

Kate Deehring

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Hey Kate! The account that you're currently signed into does not have an active subscription with it. If you're trying to reactivate your phone, please follow the steps here

If you're still running into any issues, please head over to our live chat support, available on the bottom right-hand side of this page between 10am-5:30pm EST 

Valeria TextNow+Support 0 votes
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