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I can not renew my app

 

 

I can't renew pls help

gogo now

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Hey there! If you are looking to upgrade to the yearly subscription from a monthly one, please follow these steps instead:

1. Cancel your currently monthly subscription (you will still have premium features until the end of your current billing cycle)

2. Once it is cancelled, you can subscribe to the yearly one. 

Valeria TextNow Support 0 votes
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Not
Please check my account
My account is a one-year package
Will expire on April 1
I want to renew

gogo now 0 votes
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On my end, it looks like your premium service is expiring on April 1st, 2020. Meaning that it has been renewed? 

Valeria TextNow Support 0 votes
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Hi,

Your subscription is scheduled to auto-renew, so you don't have to do anything on your end. From the screenshot you've sent I can see the next billing date is scheduled for Mar 31, 2019. The subscription will auto-renew for you on that day which is why you're not able to manually subscribe again.

Erin TextNow Support 0 votes