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Connecting to google

I bought a textnow phone and got the 19.99 plan. When I was at a local restaurant, I tried to look up something on google but it wouldn't let me. The restaurant did not have a free internet connection. I thought that my phone would use a cellular service if it could not get a wifi connection. Am I wrong or is my phone not set up correctly?

Mark Pierce

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Hey Mark! Your plan should absolutely provide you with mobile data to use away from Wi-Fi. 

I'd first please check that your mobile/cellular data is turned on in your settings. If it is, can you please turn your Wi-Fi off and see if you have a 3G, 4G or LTE signal on top of your screen? If that is not the case, please reach out to our live chat support between 10am-5:30pm EST for further assistance :) 

Valeria TextNow Support 0 votes