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Cannot send messages or call anyone

When i send text messages it says sending failed. When i try and place a call it says this number is not valid .This has been going on for over 10 days now or more.

Kathleen Wilson

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Hi Kathleen, 

Could you try uninstalling the app and reinstalling it? If the issue still occurs please contact our Live Chat between 10am-5:30pm EST 

Madison TextNow Support 0 votes
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Iff i uninstall and then reinstall the app, wouldn't i lose my current number and other things ?

Kathleen Wilson 0 votes
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Not at all! All of that information is saved to your account, not your device. 

Now, the important part here is to update the TextNow app, because I believe you are simply using an outdated version. As long as you sign back into the same account (with your email/username and password), you should recover all your messages/information 

Valeria TextNow Support 0 votes
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