P.S. I uninstalled the app and reinstalled it but, it didn't fix it. And, when looking for troubleshooting tips, I couldn't find anything for TextNow Premium. What ever I found on your site, the call settings in the instructions were not in my app menu. Thanks for your help.
Phone calls go straight to voice mail. No Ring
I have Text Now Premium. My calls are going straight to voice mail. The phone doesn't ring. Honestly, I can't say for sure if it rang before I went Premium 2 days ago but, I assumed it did. What's the fix?
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OK. I got it. After the uninstall, reboot and reinstall, the permissions window didn't pop up. So I called my Text Now number and, in mid call, the permissions window popped up and I allowed them all. Then I called back and, the phone rang. And also, "Calling" settings then showed up in settings. That explains 2 of my problems but, how did it stop ringing in the first place? General app bugs that a reinstall fixes I guess.
Happened two more time so, it isn't fixed. Yesterday, the phone didn't ring and it went to voice mail so, I went to "Apps" and then noticed that no permissions were allowed. So, I once again allowed them and the phone rang next time and I could answer the call. But, today, after I put my phone on, once again it wouldn't ring and went to voice mail. And yes, I checked my ring volume. All the way up. So, I went into permissions but this time they were allowed. So, why are the calls going to voicemail again?
Hi Annette, sorry to hear you're still having issues. We would like to assist you further with this! Could you please email email@example.com with your account information and a description of the issue and we will assist you further there.