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Chat service

I was recently on the live chat about a refund for the service for the month and out of the random, the chat closed and when I tired to start a new chat, it said customer service is out and the timing is 10am to 5:30pm , my chat ended at 4:30pm, somebody tell me what's going on. I need to my refund but they close customer service early

Sherika Brown

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Hi Sherika, Our chat support is available from 10am-5:30pm ET daily. If you're in another time zone 


You account has not had any charges since October of last year so if you are looking for a refund for another account please reach out to our chat support team again at your earliest convenience so we can verify the account you wanted a refund for and assist you further.

Erin TextNow Support 0 votes
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