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Accepting prepaid calls from women's prison dialpad not working

Dial pad works except from women's prison it's not been blocked when I try to accept it it hangs up I call the services provider they say my phone has pulse not tone never had a problem till a few weeks ago never changed anything on my phone clueless please help

stephen ruffle

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Hey Stephen! Thanks for reporting this. 

It is an issue that we are currently investigating, but would need your cooperation to be able to pull more information. 

Please email us at community@textnow.com with the following information: 

The number that is attempting to call you + your TextNow number 
The time and date (including timezone) of the last attempted call 

Thanks in advance! 

Valeria TextNow Support 0 votes
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I am having this same problem! I am going to send an email the email address they sent as well. I hope they fix it.

Tiffany Broome 0 votes
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