Post

2 followers Follow
0
Avatar

Paid for Premium but still seeing ads

I switched from a monthly to yearly premium, then started seeing ads. Tried uninstalling and reinstalling the app. Same thing.

Rongdao Lai

Please sign in to leave a comment.

1 comment

0
Avatar

Hey there! It doesn't look like our end is recognizing your premium subscription. 

Can you please email us at community@textnow.com with a screenshot of your Google receipt for the yearly purchase? (So we can find the order number on our backend to investigate this further)

Valeria TextNow Support 0 votes
Comment actions Permalink