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recover lost messages/text

i uninstalled and reinstalled the app after receiving my textnow sim card but when i did i lost all my texts to a particular contact that i needed. will they not recover them for me?

Erik Nelson

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Hey Erik! We do apologize, however, we cannot retrieve deleted or recycled messages. 

If you log into your account on a desktop browser instead, do they populate there by any chance? 

Valeria TextNow Support 0 votes
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no they dont on my desktop either and i never deleted them

Erik Nelson 0 votes
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Recycled messages are conversations that our server deletes due to space restrictions (especially if those are older conversations)

Valeria TextNow Support 0 votes
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