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Text messages auto deleting

Yesterday I texted a certain amount of text and today only half were available to view. What happen to the other half ? Why are they not in my conversations anymore? They can't auto-delete after less than 24 hrs? How do I view log files?

Dago Nogales

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Hey Dago! I'd please ask that you head over to our live chat support on the bottom right-hand side of this page between 10am-5:30pm EST so we can assist you further. 

Valeria TextNow Support 0 votes
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I have already ran a live chat and only option given was to re-install application. However, I am running through the web. Cleared cache and still not working. Any further troubleshooting?

Dago Nogales 0 votes
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Unfortunately, all troubleshooting will have to be done with a live technical representatives. If you're able to explain that you're using the browser on a desktop specifically, they can follow a different set of instructions. 

Valeria TextNow Support 0 votes
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