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No sound on voicemail messages

I get notifications of voicemail, but when I press play, there is no sound. I've adjusted the volume on my phone and repeatedly press the volume button while the message is playing, but there is still no sound. The timer is ticking, so I know there's something.

Jennifer

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Hi Jennifer, Thanks for reporting your concerns. Please make sure that your app is updated to the latest version on your phone and if you still have trouble with your voicemails please reach out to our chat support team. We'll be available in the bottom right corner of this page from 10am-5:30pm ET daily to assist you there.

Erin TextNow Support 0 votes
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