Hi Karen, If you'd like to cancel your plan and request a refund you can reach out to our chat support team. They'll be available in the bottom right corner of this page from 10am-5:30pm ET daily.
i placed a sim card order $9.99 for unlimited talk and text, how do i cancel the order? there is no email for me to contact cs support to request order cancellation, but there is number i could call to reach cs, i'll try that if nothing works, thank you.
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