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How do I get the port out information? I need to get the account and pin # to keep my phone number.

There is no live chat support! I can't get anyone to talk to me. The chat is automated.  

Hopefully someone will respond to this post. I just need to get the account number and pin so I can retrieve my old phone number and use it with my new carrier.

Please help. Thank you.

Sharon Jarka

Sharon Jarka

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Hi there - Our chat is available from 10am-5:30pm EST daily.  To port your number out, your new carrier would have to contact our porting team directly and confirm your account information. They will have to email porting@textnow.com and from there they will deal with your carrier directly. 

Madison TextNow Support 0 votes
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