Hi there, sorry to hear this. If this is happening through your TextNow account it is possible your number was used previously by someone else (like any other phone carrier). You can keep blocking them, or change your TextNow number.
How do I report TextNow users
I keep getting group messages from random numbers that ALL originate from TextNow users (a username pops up when I view group members and block them). No biggie blocking them, but then a new one comes from a TextNow user a couple days later!!!
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I've had my phone number for just over 2 years now, and I'm a PAYING customer (on a TextNow plan on a phone purchased from you as well). I shouldn't have to change my phone number to resolve this issue.
I've already blocked the phone numbers that spam my phone, I would like to report the ones that are coming from other TextNow users.
Seems like TextNow would want to keep their paying customers and give them better customer service than those who simply use the free app. Designate different phone numbers for the free version and those of us on a plan, and at the very least- give us all an option to report people abusing the service!!!
For further assistance you can email us at firstname.lastname@example.org and we can look into this further for you there.