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Chat with us and cell support

Every time I attempt to use live chat, it either doesn't respond or it gives me an android error message. So, I'll bring my grievance here. Recently my Grandfather signed up for the Textnow service hoping to get a better phone and cell plan. As soon as he got his phone and attempted to use it, the phone refused to put out any sound no matter how high the volume was up. Hence which, he sent the phone back to attempt to get another one but Textnow kept the phone and didn't send out a replacement model NOR did they refund the money for the device. Attempting to get in contact with the company I called them up like I have in the past but I get referred to the site which doesn't help the problem at all. 

Darrell McClendon

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