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Help

Well I posted something already in troubleshooting and got no information on how to fix it. What is the point of this if no one helps you??????
david jimenez

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I just saw Text Now advertise free calling without WiFi then proceeded to say when I clicked on the link that my phone is not compatible. Then Text Now took me to where the phones are compatible. The first phone for sale is the same phone I purchased from them 2 months ago. Now tell me; why is my exact, not similar exact same Motorola phone not compatible? You think this is a scam! I hope all of you in this same Text Now hellhole I've gotten myself into are listening and Text Now too!!! You want me to purchase my same Motorola phone (i e. Pay you an additional 50 bucks when my same phone works fine) to get your free phone service? Hence, use my phone as it's obviously compatible instead of collecting 5 months of your regular 9.99 monthly service payment. This is not free didn't matter what phone your audience that sought out your service it's not compatible because you're not actually offering it. You're selling phones. Any comment or did I miss something? Sorry to the above commenter. I don't see your comment. I'm Mary. How are you doing?

Mary Fernandez 0 votes
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Well hello Mary, I hope things are going better for you. I have the pleasure of everytime I sign into my account on the app. It automatically logs me back out without warning. It makes it impossible to read my messages. What makes matters worse is that these people decided that today will be the day they change my #. My patience is running out.

david jimenez 0 votes
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Hey @David! I'm sorry for missing your post. This forum is mainly meant to be used as a place for support between users. If you're looking for more in-depth troubleshooting assistance, please head over to our live chat support on the bottom right-hand side of this page between 10am-5:30pm EST! 

Hey @Mary- if you're using the Moto E4 that you purchased from us earlier this year, then it should certainly be compatible! I'd recommend that you contact us at community@textnow.com with your account information, so we can look into why you received that error. 

Valeria TextNow Support 0 votes
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