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Activate Hotspot please?

Hi, just got signed up for my phone and received it!  Can I have my hotspot ability activated?

Thanks in advance!

Endlessette Osborn

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Hey there! Congrats on receiving your phone :)

Your hotspot ability is already enabled from our end, you just have to turn it on in your phone's settings. If you're receiving any sort of error, please try the following:

 

1. Open up the phone's settings and look for "System Updates"
2. With your Wi-Fi turned on, complete the "PRL" and "Profile" updates, reboot the phone and try the hotspot once again. 

Valeria TextNow Support 0 votes
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Done, but still getting 'Internet service not working' for devices connected to the hotspot.. ?

Endlessette Osborn 0 votes
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Annnnd it just started working.  Don't know if you did something or not, but thanks for the help!

Endlessette Osborn 0 votes
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And now it's back to Internet service not working.  Weird.  Are there further settings I can/should change?

Endlessette Osborn 0 votes
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Are you on an LTE network connection when hotspotting? 

Valeria TextNow Support 0 votes
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Well, I was.  Now it seems to be giving me a 3g connection, and my web access is not even working on the phone itself.

Endlessette Osborn 0 votes
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OK, we may need to try some further troubleshooting. 

Please head over to our live chat support between 10am-5:30pm EST for further assistance! 

Valeria TextNow Support 0 votes
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