I am a user of the service and I also have these same issues,I actually can't use the calling at all just the texting and most of the time the app will just shut down in middle of me texting and I will have to wait for app to restart .It isnt the internet quality cause I upgraded to the fastest my carrier has and it still is happening , please share with me by commenting below what you find out about these issues,Thanks bunches.
Voice quality issues
I am having poor quality audio. I hear the Callers on the other line just fine but almost always the callers say that my voice quality is hollow and very hard hear my voice! I usually call them back on my Skype and they hear me just fine!
It does not matter if I initiate the call or receive the call. It also doesn't matter if it is a landline or a mobile.
Also, most services that needs to verify my textnow phone number, cannot do so because they never able to text me a verification code!
Such services are Google voice, and Skype…
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I'm sorry to hear of both your issues. We would need to troubleshoot this with you in real time, so please head over to our live chat support between 10am-5:30pm EST for further assistance.