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I need access to my previous textnow phone number


I broke my iPhone which was associated to my previous textnow phone number - I have no access to my apple ID to upgrade my plan so that I can keep my original textnow number.

I am using the desktop version of textnow and it has assigned me a new phone number. I need access to the other number because it is associated with many apps that I cannot log into with out my original #. I am traveling abroad and need help with this as soon as possible.

Your chat keeps routing me to generic Q&As and will not connect me to a live agent and your customer support phone number is just an automated recording directing me back to your website.

Is there any way to upgrade services via the desktop version and gain access to my original textnow phone number?


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Hey there! The account that you're currently signed into has only ever had one number on it, which would indicate that you simply signed into the wrong account. 

Please log out and try to log back into your original one (it would be with a different email address/username) 

Valeria TextNow+Support 0 votes
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