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media.3gp

Any time I send a video that was recorded outside of the app it is send as a media.3gp file. iPhone users can’t open them but it seems android users can. How can I get this to work and not have issues like this again?
S A

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Hey there! 

Is this for videos that were recorded using your iPhone's native camera/video app? 

Valeria TextNow Support 0 votes
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Yes. It’s using the camera app that’s the native app for my iPhone.

S A 0 votes
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Sorry for the delay! 

That's certainly strange, and I'd recommend that you head over to our live chat support between 10am-5:30pm EST for further troubleshooting assistance. 

Valeria TextNow Support 0 votes
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