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Why does this company not reply

I've left a post under troubleshooting about my number being gone after only 4-5 days of not being used. When I call the number, it's still my voice mail, so I know it hasn't been reassigned. I would really appreciate my number back and an explanation as to why I lost my number in the first place.
kristy lacroix

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Hey Kristy! 

A voicemail is not tied to a number, it is tied to the account. So if the number was revoked, you would just receive the generic TextNow voicemail, not your own. 

This leads me to believe that you are simply signed into the wrong account. Please try to log out and log back into your original one (it would have a different email address) 

Valeria TextNow+Support 0 votes
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