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Clearer advertising

I've recently purchased a moto e4 refurbished phone... It works, but it's an old Amazon phone that's had extensive USB debugging... Certain apps, such as audible for example, cannot be enabled or used... This is rather disappointing and should be made clear in a more reasonable way before purchase.. I also quickly learned that I can't root the phone either, which I didn't learn about until I dug through community posts... Luckily I checked first because it would have broke my phone... Again, this should be made clear before purchase.. To be clear, I like the service itself, and I guess I'll just take this one on the chin... But please consider being more clear with your adverts, because it's going to be difficult for me to ever purchase from you again without knowing what I'm getting... Thanks
Sean

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