Hey there! We did recently increase our prices alongside the launch of our Free Nationwide Talk & Text service in the U.S.
Price of ad free
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So, the monthly ad-free rate has tripled? I already have free calling and texting and don't need that extra service. I just want ad-free. Disappointing! I won't be recommending TextNow anymore.
Oh! I certainly agree that $12.99/mo is MUCH too much to remove the ads for legacy-type TextNow accounts!
I could understand that removing ads for the new standalone/Sprint data accounts should cost a little more than $3.99/mo, but $12.99/mo seems excessive even for that!
Valeria, it might be worth suggesting to upper management that returning to the $3.99/mo fee to remove ads for legacy-type accounts might be better. I can't imagine ANYONE paying $12.99/mo for that!
Hey Dave! Thank you for your feedback.
Any users who were already on the $2.99 USD/$3.99CAD subscriptions remained on it. These changes only went out to any new subscription upgrades. Unfortunately, if you did not already have it, or let it expire before the changes, you would only be able to upgrade again at the new price.
That would have been nice to know before I let me number expire because I needed a different one.